Shipping & Refunds

Shipping Zones & Rates

Delivery fees have to be paid in all situations.

Zone 1

45 Egyptian Pounds

Cairo

Zone 2

55 Egyptian Pounds

Alexandria, Al Shargia, Beheria, Dakahlia, Gharbia, Ismailia, Kafr El-Sheikh, Monufia, Port Said, Qalyubia, Suez

Zone 3

70 Egyptian Pounds

Faiyum, Minya, BeniSuef, Asyut, Sohag, Damietta

Zone 4

90 Egyptian Pounds

Aswan, Luxor, Qena, Red Sea

Try Before You Buy

  • You can check the package and try the item when courier is outside and if you don't want it you can only pay the delivery charge.
  • This is applied in all areas all over Egypt.
  • The courier will call you before coming to your address so please make sure that you will be able to try the item.

Return & Exchange Policy

  • An exchange or refund is also available within 14 days from the date of receipt of the order.
  • Only if your purchase is in its original condition (unused, unscented, unaltered) and accompanied by the original price tag when exchanged or refunded.

Sale Period Restrictions

No exchanges or refunds are allowed during promotional periods and sale events. All sale items are considered final sale.

Important Notes:

  • All delivery rates are subject to change based on distance and location accessibility.
  • For remote areas, additional fees may apply.
  • Please make sure to provide accurate contact information to ensure smooth delivery.
Returns within 14 days!